2015 results found
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create the same trigger as send channel message and email message at once.
Have the option to create the same trigger as send channel message and email message at once.
15 votes -
Show alerts when there's an error in email settings
I would like to be informed when there's an error in my Email settings because it leads to many failed triggers and messages
15 votes -
Ability to download the conversation on Inbox
At the moment, it's not possible to download the conversation on Inbox.
We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking
15 votes -
Have option for AM/PM and military time for agency settings
Be able to select AM/PM time or military time for the agency settings
15 votes -
Filter leads response by source / status / creation date
We are using leads to generate statistics & charts. We only need leads generated through ORBIRENTALWIDGET and ORBIRENTALFORM source.
Without requested filters, we are going through each of the leads, and using the targeted sources. Here, we are spending our api request quota.
It would be great if you could consider following changes in future updates.
1. Filter leads by sources.
2. Filter leads by statuses.
3. Filter leads by date created before / after.
4. Allowing lead sorting by creation date.15 votes -
Pre-Arrival form at property level
I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.
15 votes -
Customize the availability on different channels
As a PM, I would like to be able to block dates on all the OTAs except the direct booking site.
The ability to customize the availability on different channels should be possible.
15 votesThis is a feature we have been planning to support for a while. We'll keep you posted as the analysis for it moves along.
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Support for ACH payments
Add Stripe ACH payments as an option for payout
15 votes -
Add language selection for a template in Inbox
In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.
15 votes -
Add "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather through drop down menu
Add the "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather than through a drop-down menu, ideally to have a drop-down menu where you can just pick your property instead of scrolling them down.
Direct access to make changes in properties through the calendar view15 votes -
Direct Book- Customizable Reservation Requirements
Currently, the only required information the guest needs to input when instantly booking via Hostfully is their name, email and dates. We need to collect mobile phone numbers, whether or not they're bringing a pet and would like to require a message from them about their stay.
For instant booking on Airbnb, you can require the guest to answer your customized questions at booking. It would remove so much back and forth for me if I could customize what we capture from the guest at the time of booking.15 votesRegarding customizing the booking flow for pets, the system provides a very elegant and customizable solution, which is described in this article: https://help.hostfully.com/en/articles/6895588-handling-pet-fee-in-the-hostfully-booking-flow
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Ability to add different types of blocks
As a PM, I want the ability to create different types of blocks for the following reasons:
Partners such as Key Data can recognize the different blocks and take them into account when analyzing data.
I can quickly look at the stacked calendar and understand why the calendar is blocked.
Right now, a PM can create a block and put notes in the block to describe the type of block it is. All blocks show on the calendar as grey. An owner can also create a block from the owner portal. That block shows as blue.
We should allow PMs…
15 votes -
Having a Cancellation date time variable in the Enhanced Reporting
Add a cancellation date field on enhanced reporting
14 votes -
Ability to upload documents to Owner portal
I am looking for a way to upload documents to the owners portal. Documents that don't exist in Hostfully already. Each year we do a survey of the properties and give recommendations of things the owners improve, so that is an example of something we would like the ability to be able to drop in the owner portal.
14 votes -
Allow discount code to be used only once per user.
I mean the code can be used for many bookings during the time periods as long as the booking is valid. But each user/email, when making a reservation, can only use that code once.
14 votes -
Don't push "Public name" of master listing to Booking titles of sub-units if they are different Property IDs
I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.
14 votes -
Change how booking widget displays unavailable dates from availability settings. (not booked dates)
We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.
It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.
For example. on Airbnb booking widget UI,
- Strikestrough days=booked,
- Greyed out= unavailable from host,
- Bold black= available
In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…
14 votesThis change is already planned, but thanks for your input.
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More user-friendly error messages for channel sync issues
At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.
14 votes -
Set Descriptions by Channel
Have the ability to set at least one of the description fields by channel. For example, if I want to put something in my description to show on Vrbo and my Direct Booking site, but NOT on Airbnb, it would be great to have the ability to show/hide specific content to specific channels.
14 votes -
Rearrange or edit Rules in Fees and Policies tab in a property
I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
Sometimes I want to change the order they show up or just edit one...
There is no way to do this.
I have to delete them all and add them all back.
Feature request is:
1) Edit existing Rules
2) Rearrange the order or Rules14 votes
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