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  1. 6 votes

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  2. At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)

    4 votes

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  3. Hello! I suggest adding the option to enable/disable triggers. Currently, it's quite inconvenient as you can only adjust or delete them. But having the ability to turn them on or off would be helpful. Sometimes, it's necessary to temporarily disable a trigger.

    12 votes

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  4. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    64 votes

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    under review  ·  4 comments  ·  Channels  ·  Admin →
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  5. No matter if it is a brand new code or a code that is not expired, as the guest is entering the code it says invalid until the whole code is entered. This makes a lot of guests stop before it is completed and calls that say the code does not work.

    5 votes

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  6. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    3 votes

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  7. We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
    If a gift card is written as a coupon code for a…

    8 votes

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  8. I would like to be informed when there's an error in my Email settings because it leads to many failed triggers and messages

    3 votes

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  9. 2 votes

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  10. Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates

    6 votes

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  11. Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.

    7 votes

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  12. Require the Guest on the direct booking inquiry form to select the number of adults and the number of children for their stay to help property owners validate inquiries against local occupancy laws.

    4 votes

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  13. As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.

    12 votes

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  14. Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    2 votes

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  15. Be able to have the Government ID as a required field on the Pre-Arrival From, and not requiring the Government ID country and the Government ID number fields.

    5 votes

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  16. As a paying customer I need to have the information about my subscription charges, I need to understand when is the subscription expiring, what is my balance and how much extra I am paying for adding the properties. By not having a transparent information and not having access to it, I don't have trust to the platform, it is difficult to plan and budget my expenses. It benefits both users and platform to have transparency and
    honesty. This is critical information that should be easily accessible to the users

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Right now Airbnb messages are coming in sometimes when a property manager imports a property from Airbnb, even if they have not turned that property to “on” in the Airbnb channel.

    Another case is that, when a PM connects to an Airbnb account but only imports and manages one, not all, listings in that account. Nevertheless, Airbnb messages from other listings not managed by them show up in Inbox without property and reservation details.

    We would like for Airbnb messages to only start appearing in the Inbox when the property managers goes to Channels / Airbnb and turns “on” that…

    25 votes

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    received  ·  2 comments  ·  Inbox  ·  Admin →
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  18. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    6 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  19. Add additional payment processors for those who cannot get a Stripe account. Properties are managed in Costa Rica.

    33 votes

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    under review  ·  5 comments  ·  Payments  ·  Admin →
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  20. I would think most property managers might like to have the option to group properties for multiple reasons.

    6 votes

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    3 comments  ·  Calendar  ·  Admin →
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