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  1. We are using leads to generate statistics & charts. We only need leads generated through ORBIRENTALWIDGET and ORBIRENTALFORM source.

    Without requested filters, we are going through each of the leads, and using the targeted sources. Here, we are spending our api request quota.

    It would be great if you could consider following changes in future updates.
    1. Filter leads by sources.
    2. Filter leads by statuses.
    3. Filter leads by date created before / after.
    4. Allowing lead sorting by creation date.

    15 votes

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    received  ·  2 comments  ·  API  ·  Admin →
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  2. In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.

    15 votes

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    2 comments  ·  Inbox  ·  Admin →
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  3. Add the "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather than through a drop-down menu, ideally to have a drop-down menu where you can just pick your property instead of scrolling them down.
    Direct access to make changes in properties through the calendar view

    15 votes

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  4. Currently, the only required information the guest needs to input when instantly booking via Hostfully is their name, email and dates. We need to collect mobile phone numbers, whether or not they're bringing a pet and would like to require a message from them about their stay.
    For instant booking on Airbnb, you can require the guest to answer your customized questions at booking. It would remove so much back and forth for me if I could customize what we capture from the guest at the time of booking.

    15 votes

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  5. In extra conditions when creating trigger you should be able to tell the system to NOT send trigger IF for example rental agreement has already been signed. NOT send trigger IF for example pre-arrival has already been filled out.

    It makes no sense and it quite annoying for guests to continue to get requests for something that they have already completed, but in order to automate the only way to ensure these important forms are completed is to keep sending reminders regardless if they have already completed the request.

    15 votes

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  6. As a PM, I want the ability to create different types of blocks for the following reasons:

    Partners such as Key Data can recognize the different blocks and take them into account when analyzing data.

    I can quickly look at the stacked calendar and understand why the calendar is blocked.

    Right now, a PM can create a block and put notes in the block to describe the type of block it is. All blocks show on the calendar as grey. An owner can also create a block from the owner portal. That block shows as blue.

    We should allow PMs…

    15 votes

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    under review  ·  6 comments  ·  Calendar  ·  Admin →
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  7. Add a cancellation date field on enhanced reporting

    14 votes

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  8. I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.

    14 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  9. At the moment, it's not possible to download the conversation on Inbox.

    We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking

    14 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  10. At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.

    14 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. Have the ability to set at least one of the description fields by channel. For example, if I want to put something in my description to show on Vrbo and my Direct Booking site, but NOT on Airbnb, it would be great to have the ability to show/hide specific content to specific channels.

    14 votes

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  12. As a PM, I would like to be able to block dates on all the OTAs except the direct booking site.

    The ability to customize the availability on different channels should be possible.

    14 votes

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    2 comments  ·  Channels  ·  Admin →
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    This is a feature we have been planning to support for a while. We'll keep you posted as the analysis for it moves along.

  13. I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
    Sometimes I want to change the order they show up or just edit one...
    There is no way to do this.
    I have to delete them all and add them all back.
    Feature request is:
    1) Edit existing Rules
    2) Rearrange the order or Rules

    14 votes

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  14. Add Stripe ACH payments as an option for payout

    14 votes

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    received  ·  5 comments  ·  Payments  ·  Admin →
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  15. As a PM, I would like the note that contains the Hostfully UID to be removed from the Airbnb calendar when the reservation/block is cancelled or removed so that the calendar on Airbnb is clear.

    From the attached screenshot, the open date has the note Block uid=…., which is confusing. It makes me think that the date is not available while it is.

    14 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  16. Currently, users must navigate to individual property calendars and apply individual Check-in and Check-in restrictions for each year.

    However, check-in and check-out restrictions are often applied to holidays, so the need to restrict check-out on 12/25 occurs each year. Hostfully should have the ability to select specific dates (absent year) where check-in and check-out is not feasible. Moreover, specific days of a week/month would address holidays such as Thanksgiving.

    14 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  17. A guest should be able to select multiple properties/ room and pay for them all in one transaction instead of having to have multiple transactions for each one

    14 votes

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  18. Owner report can only have 2 sub reports, one is Booking/Financial/Revenue report and one is owner adjustments. When you run the report and choose the date range, both sub reports will run data of bookings within this time frame. Any data outside the date range can't be generated.

    However, we want to add more sub reports (e.g Year to Date financial report) there to generate the information OUTSIDE of the date range selected.

    Im summary, we want to select multiple date ranges for each sub report and show all those sub ones in 1 owner report only.

    13 votes

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  19. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    13 votes

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  20. Have the option to create the same trigger as send channel message and email message at once.

    13 votes

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