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Property Management Platform - Web

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1709 results found

  1. per property - per channels

    32 votes

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    received  ·  4 comments  ·  Reviews  ·  Admin →
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  2. 24 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  3. Have the ability to add initialing, attachments, and more than one signature to the rental agreement.

    11 votes

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  4. I would like to request a new feature in PMP to help differentiate between Vrbo online and offline bookings.

    Current Situation:

    Online Booking: These bookings appear on the Vrbo Dashboard and include all guest information, making messaging integration work smoothly.

    Offline Booking: These bookings do not appear on the Vrbo Dashboard and lack related threads. This leads to confusion among guests, who often ask why their reservation is not visible on Vrbo. We also struggle to provide them with a satisfactory answer.

    Feature Request:

    As a Property Manager, I am comfortable having both online and offline bookings from Vrbo in…

    23 votes

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    under review  ·  2 comments  ·  Channels  ·  Admin →
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  5. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    7 votes

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  6. would be nice if the team could develop a routing to generate a pdf receipt for guest

    44 votes

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  7. 15 votes

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    planned  ·  3 comments  ·  Reviews  ·  Admin →
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  8. When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.

    14 votes

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    5 comments  ·  Inbox  ·  Admin →
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    Could you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.

  9. big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
    This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.

    7 votes

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  10. In the portal, when you click on a reservation in the calendar, it does not show the full price paid to the property manager after commission charged by booking.com or the other OTA's.

    Then in the owner portal calendar it shows the price of the reservation excluding the cleaning fee and commission from OTA's which makes the amount incorrect and not useful. In the owner portal is just shows the amount in the property managers calendar minus the property's managers commission however this is not accurate due to the commission charged by the platforms.

    The calendar in the property managers…

    31 votes

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  11. Property managers often encounter last-minute bookings where guests check in on the same day the booking is made. In such cases, there are typically two triggers:

    1/ An instant trigger for the event of NEW_BOOKING,

    2/ A time-based event trigger for BEFORESTAYSTARTS, which allows to fire after the check-in time.

    However, when both events are scheduled for the same time, there is currently no hierarchy or guarantee on the order in which these triggers will fire. As a result, the BEFORESTAYSTARTS trigger might send a message before the NEW_BOOKING event, leading to confusion and operational inefficiencies.

    14 votes

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  12. Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.

    5 votes

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  13. When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).

    On the final price it is applied, but it is not a line item on the quote.

    31 votes

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  14. The drag and re-order is too tedious, especially when you just got all new photos for your listing and need to delete all these old ones and reorder 50 new ones.

    I think that there should be a toggle between the current view and a thumbnail view that puts the photos in a grid (maybe 4-5 across and then they are in rows going down) without the photo comments in this thumbnail view. That way we can reorder the photos quickly and see better what overall the order looks like to guests, and then when we are ready to add…

    63 votes

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  15. Make Phone field mandatory on our Direct Booking site.

    36 votes

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    received  ·  5 comments  ·  Channels  ·  Admin →
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  16. in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.

    28 votes

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    1 comment  ·  Dashboard  ·  Admin →
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  17. massivily modify fees and policies

    4 votes

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  18. It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
    Less clickings and save more time.

    69 votes

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  19. After a hurricane comes through I start getting lots of messages from future guests asking if there was any damage or if their stay will be impacted at all.. being able to send a message out to all future guests whether it be guests next week or several months from now would be very helpful instead of trying to send individual messages out to each guest.

    5 votes

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  20. Add a field to allow updating the agency commission while setting pricing periods.

    4 votes

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    received  ·  1 comment  ·  Agency Settings  ·  Admin →
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