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Property Management Platform - Web

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1193 results found

  1. It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
    Less clickings and save more time.

    39 votes

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  2. 5 votes

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    started  ·  4 comments  ·  Payments  ·  Admin →
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  3. Integrate with Xero Accounting (particularly popular in Australia)

    33 votes

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    received  ·  4 comments  ·  Integrations  ·  Admin →
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  4. The drag and re-order is too tedious, especially when you just got all new photos for your listing and need to delete all these old ones and reorder 50 new ones.

    I think that there should be a toggle between the current view and a thumbnail view that puts the photos in a grid (maybe 4-5 across and then they are in rows going down) without the photo comments in this thumbnail view. That way we can reorder the photos quickly and see better what overall the order looks like to guests, and then when we are ready to add…

    18 votes

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  5. When you are in the calendar you could cancel a booking rather than having to leave the calendar and go find the listing in the pipeline- which is an unnecessary extra step; this would streamline workflow.

    And it would be so much faster and easier, less opportunities for mistakes.

    35 votes

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    4 comments  ·  Calendar  ·  Admin →
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    We'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.

  6. Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.

    10 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  7. Since Airbnb is enforcing the character limit, it'd be a great idea if hostfully can add a character count to the text boxes in the description.

    51 votes

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  8. Have the option to mark as unread the messages int he inbox.

    16 votes

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    planned  ·  1 comment  ·  Inbox  ·  Admin →
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  9. On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.

    59 votes

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  10. If we had a bot in guidebooks or messaging we could have instant answers to:
    Can I check in early?
    Can I check out late?
    Do you provide coffee?
    etc.

    22 votes

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    1 comment  ·  Inbox  ·  Admin →
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  11. From this article
    https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
    => Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
    On remote lock, the check-in and out time is used as the default check-in/ checkout.

    PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.

    12 votes

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    received  ·  4 comments  ·  Integrations  ·  Admin →
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  12. When a property has booking mode as Inquiry, from direct booking site or booking widget, option shows as "Get a quote".

    However, when a property has booking mode as Booking Request or Instand Booking, this option shows as "Book now".

    But for Booking Request mode, when continuing to proceed with a booking, there is a small note at the top of the page that states, "guest must wait for the property manager to accept it and payment will be processed accordingly." which is quite confused and guest can easily miss that note.

    I think it would be much more clear…

    9 votes

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  13. Add "Custom" cancellation policy as an option for VRBO. Custom cancellation policy would allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    20 votes

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    under review  ·  6 comments  ·  Channels  ·  Admin →
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  14. When I mapped the fees with "Air-conditioning fee" with Airbnb channel, it results in the error "This fee type cannot be defined as online fee."

    It's said that offline fees are not supported at the moment. I would like to map offline fees with Airbnb

    6 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. would be nice if the team could develop a routing to generate a pdf receipt for guest

    5 votes

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  16. Just wondering if I can add a button to the booking info area that asked them where they found out about us? Google, press, social media etc. I need to know what marketing is working and what isn't - Yes of course. So on the box on the right where you book your stay and it asks for your info. Could I add a line that asks where they found us?

    The drop down has Google? word of mouth? press article? Instagram?

    10 votes

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    1 comment  ·  API  ·  Admin →
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  17. We want to prevent check in/out on 12/25/23 and 1/1/24 for all properties. At the moment, we have to open each property > Pricing tab to do this.

    8 votes

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    1 comment  ·  Calendar  ·  Admin →
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  18. Be able to set the length of stay discounts on PriceLabs

    5 votes

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  19. When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).

    On the final price it is applied, but it is not a line item on the quote.

    3 votes

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  20. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    58 votes

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    under review  ·  4 comments  ·  Channels  ·  Admin →
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